Cancelling a recurring membership

Clients can manage their active memberships directly in their Time2book account. If you purchased a recurring membership from a studio, you can cancel it anytime — you’ll keep your access until the next renewal date.

Step 1: Go to “My passes”

1. From the left-hand menu, open My passes → Memberships.

2. You’ll see all your active and past memberships listed here.

Step 2: Open membership details

1. Click Details on the membership you want to manage.

2. This opens a panel showing your payment history, available services, and next renewal date.

Step 3: Cancel your membership

1. At the bottom of the panel, click Cancel.

2. You’ll see a confirmation message explaining that your membership will stay active until the renewal date but will not renew automatically.

3. Confirm by clicking Cancel membership.

What happens next

• Your membership remains valid until the date shown under Valit until.

• You can still use remaining sessions and book classes until then.

• After the renewal date, the membership will end automatically — no further charges will be made.