Cancelling a recurring membership
Clients can manage their active memberships directly in their Time2book account. If you purchased a recurring membership from a studio, you can cancel it anytime — you’ll keep your access until the next renewal date.
Step 1: Go to “My passes”
- From the left-hand menu, open My passes → Memberships.
- You’ll see all your active and past memberships listed here.

Step 2: Open membership details
- Click Details on the membership you want to manage.
- This opens a panel showing your payment history, available services, and next renewal date.

Step 3: Cancel your membership
- At the bottom of the panel, click Cancel.
- You’ll see a confirmation message explaining that your membership will stay active until the renewal date but will not renew automatically.
- Confirm by clicking Cancel membership.

What happens next
- Your membership remains valid until the date shown under Valit until.
- You can still use remaining sessions and book classes until then.
- After the renewal date, the membership will end automatically — no further charges will be made.






