Privacy Policy

Effective Date: September 30, 2026

At Time2book, we respect your privacy. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have when using our website and platform.

This policy applies to time2book.me, www.time2book.me, and the services available through Time2book.

1. Information We Collect

We collect the following categories of personal information:

Personal information: Your name, email address, phone number, and other details you provide when creating an account, managing your profile, or making a booking.
Booking and account information: Information about your bookings, memberships, purchases, and interactions with service providers through Time2book.
Payment information: Billing details and information needed to manage payments, refunds, and subscriptions. Stripe processes payments securely. We do not store full payment card numbers or card security codes on our servers.
Login information: If you sign in through Facebook or Google, we receive information those services are authorized to share, such as your name, email address, and profile picture.
Device and usage data: Information about how you use our website and platform, including pages viewed, browser and device type, IP address, cookie identifiers, advertising click identifiers, and events such as starting a free trial.
Communications: Information you provide when contacting support or communicating through features available on the platform.

Where device and usage data is collected through optional analytics or marketing technologies, we collect it only with your consent.

2. How We Use Your Information

We use your information to:

Create and manage your account.
Facilitate bookings between service providers and clients.
Manage memberships, packages, and other purchases.
Process payments, subscriptions, and refunds through Stripe.
Enable login through email magic-link, Facebook, or Google.
Send booking confirmations, reminders, account notices, and other service communications.
Respond to support requests.
Maintain, secure, and improve our platform.
Send promotional communications where permitted by law, including with your consent where required.
Understand how visitors find and use Time2book and measure advertising performance, where you have agreed to the relevant analytics or marketing technologies.

Depending on the purpose, we process personal information to perform a contract with you, comply with legal obligations, pursue legitimate interests such as platform security and support, or act on your consent. Where we rely on legitimate interests, we consider your rights and interests.

We do not sell or rent your personal information. We may share it in the following circumstances:

With service providers you use: Studios, instructors, and other businesses receive the information needed to manage your bookings, purchases, and client relationship.
With providers supporting our platform: We use third-party services for payment processing, authentication, hosting, communications, and other essential functions.
With advertising and analytics providers: With your consent, we share limited information with Google Ads, Google Analytics, OpenAI for ChatGPT ads measurement, and Hotjar for usage analytics. Depending on the provider and integration, this may include cookie and advertising click identifiers, device and browser information, pages viewed, and events such as starting a free trial.
For advertising conversion matching: With your marketing consent, we may share a version of your email address hashed using SHA-256 with advertising platforms that support this functionality. Hashing is a one-way transformation; hashed identifiers remain personal data. We do not send your plain email address to advertising platforms for this conversion-matching purpose. This email-sharing practice does not apply to Hotjar usage analytics.
As required by law: We may disclose information to comply with legal obligations, respond to lawful requests, or establish, exercise, or defend legal claims.

Businesses using Time2book are responsible for their own use of client information. Their privacy policies may also apply when you book or purchase from them. Where we process client information on a business’s behalf, we act according to our agreement with that business.

4. Data Security and Retention

We use appropriate technical and organizational measures to protect personal information against unauthorized access, loss, alteration, or disclosure.

However, no website or online service is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as needed for the purposes described in this policy, including providing our services, meeting legal and accounting requirements, resolving disputes, and protecting our platform. Retention periods depend on the type of information and the reason it is processed.

5. Your Choices and Rights

Depending on applicable law, you may have the right to:

Access your personal information.
Correct inaccurate or incomplete information.
Request deletion of your information.
Request restriction of processing.
Object to certain processing, including direct marketing.
Receive your information in a portable format where applicable.
Withdraw consent at any time where processing relies on consent.
Lodge a complaint with a data protection authority, including Lithuania’s State Data Protection Inspectorate.

You can update certain information through your account settings or contact us at info@time2book.me to make a request.

You can unsubscribe from promotional emails using the unsubscribe link in those emails. You may still receive essential communications about your account, bookings, purchases, or payments.

You can manage or withdraw analytics and advertising consent through the Cookie Preferences or Cookie Settings control on our website.

To request account deletion, contact info@time2book.me. Some information may need to be retained to meet legal obligations or resolve outstanding matters.

6. Cookies, Analytics and Advertising

We use cookies and similar technologies to operate our website and, with your consent, understand usage and measure advertising performance.

We use Osano to manage cookie preferences on time2book.me and www.time2book.me.

Essential cookies

Essential cookies support functions such as login, security, and remembering your cookie preferences. These cookies are necessary for the services you request and cannot be disabled through our consent tool.

Analytics cookies and similar technologies

With your consent, we use tools such as Google Analytics and Hotjar to understand how visitors use our website and identify improvements.

Marketing cookies and similar technologies

With your consent, we use advertising measurement tools, including Google Ads and ChatGPT ads measurement, to understand whether advertisements lead to actions such as starting a free trial.

When you start a free trial, we may send the relevant advertising platform a conversion event and, where supported, a SHA-256 hashed version of your email address. For example, Google Ads enhanced conversions uses hashed information to match conversions to Google account users who interacted with an advertisement and improve conversion measurement.

We use optional analytics and marketing cookies and similar technologies only after you consent to the relevant category. Where this involves processing personal information, our legal basis is your consent under Article 6(1)(a) of the GDPR.

You can reject optional cookies or change your preferences at any time through the cookie settings control on our website. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

7. International Data Transfers

Some providers may process personal information outside the European Union or European Economic Area, including in the United States.

Where required, we use appropriate transfer safeguards, such as European Commission adequacy decisions, Standard Contractual Clauses, or the EU–US Data Privacy Framework where the recipient is certified and the transfer is covered.

You can contact us for more information about the safeguards applicable to your information.

For information about these providers’ practices, please review their privacy policies:

8. Third-Party Links

Our website and platform may contain links to third-party websites or services. Their privacy practices are governed by their own policies.

Please review those policies before providing personal information.

9. Payments

Payments through Time2book are processed by Stripe. We receive information needed to manage transactions, subscriptions, and refunds, but do not store full payment card numbers or card security codes on our servers.

For more information, see Stripe’s Privacy Policy.

You can sign in using email magic-link or supported third-party login options, including Facebook and Google.

If you choose a third-party login option, we use the information that service is authorized to share to create and manage your account. This may include your name, email address, and profile picture.

You can manage the permissions granted to Time2book through your Facebook or Google account settings.

11. Changes to This Policy

We may update this Privacy Policy as our services or practices change.

We will publish the updated version on this page and change the effective date. Where required by law, we will provide additional notice of significant changes.

12. Contact Us

Time2book is operated by MB Timetobook

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: Email: info@time2book.me